About TotalPrint USA
TotalPrint USA (TPUSA) is a nationwide managed print services company. What makes us the leader in Managed Print is the combination of our size, service footprint, industry expertise, and our highest-level partnership with HP — the worldwide leader in secure print. With access to the full HP product line, we deliver the latest in print and copy technology, security, and reliability.
Unlike traditional copier companies, we offer flexible, customer-friendly options: no long-term leases, month-to-month agreements, and programs designed to fit your business — not the other way around. If you’re currently stuck in an expensive lease, we can even help you with a lease buyout to transition smoothly into our simple, predictable service.
Through ongoing optimization of your current and future print fleet — powered by analytics — we demonstrate that true print management is a service, not a sales tactic. And with our model, savings aren’t just possible, they’re inevitable — the question is only how much.
As a Premiere Partner with HP, TotalPrint USA has access to all the resources of HP and pricing better than any other Managed Print Services Provider out there. Together, we can save you 30% to 40% on your printing and copying costs and bring you the security of the HP product offering and the flexibility to have the right equipment-in the right place-at the right time.
Strategic Print Solutions to Lower Costs and Improve Communication
At TotalPrint USA, we provide cutting-edge document management solutions that seamlessly integrate with your business operations. From IT support and facilities management to advanced print management software, we combine all the essential elements to deliver a cost-effective, efficient printing and workflow solution that keeps your business communication flowing smoothly. As your strategic partner, we take the time to understand your internal workflows, data management challenges, and daily operations. With this insight, we design and implement customized print and document management solutions that improve productivity, reduce costs, and exceed your expectations.
Managed Print Division of Dex Imaging
TotalPrint USA (TPUSA) is the Managed Print Services division of DEX Imaging, created to meet the growing demand for managing printers, copiers, and multifunction devices within the large organizations we serve.
DEX Imaging is the largest independent dealer of document imaging equipment and content management solutions in the eastern United States, with annual revenues exceeding $500 million. Founded in 2002 as a small start-up with just 8 employees, DEX has grown into a national leader with 68 branch locations, over 4,000 employees, and ambitious plans for continued expansion to become the premier independent office imaging dealer in the country. Our success stems from a simple mission: to deliver the best customer service in the industry.
As the nation’s largest independent dealer of leading brands like HP, Konica Minolta, Kyocera, Canon, Sharp, Lexmark, and others, DEX Imaging is also at the forefront of office technology innovation. We help customers transition into the digital, mobile, and cloud-based world of document management with cutting-edge solutions developed in-house by our own R&D team. From proprietary management software and hardware to eco-friendly, in-house manufactured toner cartridges, we are committed to driving innovation and sustainability in everything we do.
But most importantly, we’ve built our company on the proposition that we donate a full 1/3 of our profits to charities, educational initiatives and sports programs that truly enhance the lives of people in the communities we serve. We do business with ethics, integrity, and trust — every day, without exception.
Nationwide Service Footprint
By combining a comprehensive national service infrastructure with TotalPrint USA’s simplified pricing model, we deliver a managed print services program that helps customers save 30% to 40% on their printing costs. With the largest service footprint in the industry, we offer nationwide coverage and a 4-hour response time—averaging just 2.3 hours across the country.
Industries We Serve
At TotalPrint USA, we understand that every industry has unique challenges when it comes to managing print, documents, and workflows. That’s why we tailor our managed print and document solutions to meet the specific needs of your business.
We specialize in serving:
- Assisted Living & Senior Care — Streamline workflows and reduce costs so your team can focus on resident care.
- Credit Unions — Enhance compliance, improve reporting, and control print-related expenses.
- Construction Companies — Print and manage job site documents, blueprints, and permits efficiently and securely.
- Consulting & Professional Services — Enable efficient, secure document handling while supporting a mobile workforce.
- Managed Service Providers (MSPs) — We partner with MSPs to offer white-labeled print services, nationwide support, and recurring revenue — without competing for your clients.
- Legal Firms — Manage high-volume printing and sensitive documents securely and cost-effectively.
- Healthcare Organizations — Improve patient data security, reduce waste, and support compliance with healthcare regulations.
- Retail Businesses — Standardize printing across locations, reduce costs, and improve operational efficiency.
Nationwide Print Service Backed by the Best Customer Support
We combine the service infrastructure and nationwide service footprint of DEX Imaging and the simple model of TotalPrint USA, and give you the best printer and copiers while also providing you with the best customer service in the industry.
So take a look at TotalPrint USA and you might be surprised at the depth and quality of the company and services we provide.
Quite simply, we help businesses do business better.
Contact Us
Need help or want to request service? Visit our Support page for quick access to supplies, billing, and technical assistance.