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Patented Patrol Technology

Most organizations measure success by annual revenue growth—but how many consider savings an equally important metric? With our PATROL™ Technology, you can do both. Not only will it save your company thousands of dollars over time, but it will also streamline your document processes, allowing you to focus on your core business instead of IT headaches.

Benefits:

  • Cut overall print costs
  • Automatic toner reorders
  • Consolidated and managed print fleet
  • Help desk
  • Dramatically reduced printer hardware costs
  • Predictable easy-to-budget operating expense

HOW PATROL™ WORKS

PATROL™ is a self-contained appliance that securely and effortlessly monitors all copier and printer output from a single, convenient device. Developed by TotalPrint’s in-house R&D team, PATROL™ automatically tracks print volumes across your entire network—desktop printers, digital copiers, and multifunction devices—without the need for any software installation.

You choose the scan schedule that works for your business. If PATROL™ detects low ink or toner levels, it instantly alerts our team so we can ship replacement cartridges the same day. That means you’ll never run out of toner, never have to stockpile supplies, and always have a complete view of your output history.

With PATROL™, you gain the insight to better manage expenses, streamline administration, and keep your print environment running without interruptions.

No Print Server Required

As a self-contained network appliance, PATROL does not require a user on your domain or a server to function. PATROL safely monitors your print network for meter readings and presents no conflict or safety risks to your network whatsoever.

The Most Advanced Monitoring Appliance in the MPS Industry

With 13 patents filed, the Patrol™ Installation Appliance is the most innovative technology in Managed Print Services (MPS), empowering you to securely and efficiently monitor all your printers from a single location.

Proudly built in Tampa, FL, the Patrol NET APP is a fully self-contained, embedded device designed to monitor networked printers—locally or globally. It tracks print volumes and toner levels, eliminating the need for server-based software.

Key Capabilities: 

Power &
Connectivity

Requires a standard 120 VDC / 15 Amp outlet and connects via a dedicated or shared network connection at the customer site.

Network
Integration

Uses DHCP to obtain an IP address, which can be manually set to static via its built-in webpage (HTTP, port 80).

Data Collection &
Reporting

Communicates with printers using SNMP (port 161) and reports securely to the TotalPrint USA system via SSL (port 443).

Simple Setup

  1. A customer account is created in the TotalPrint USA system.
  2. The Patrol box is linked using its unique MAC address.
  3. An IP range for monitoring is configured.
  4. Once connected to the customer’s network, the box performs an automatic Discovery scan.
  5. Discovered devices are staged in the system, tagged with location and ID.
  6. A quick reboot (unplug for 10 seconds) initializes the next scan to verify meter data.

Advanced Security & Operation Modes

The Patrol box offers two operation modes: Normal and Standalone, both designed for high-security networks. It only collects non-invasive data—print volumes, toner levels, and service alerts—never user content or print jobs (HIPAA compliant). Data is transmitted as an XML document to a Tier 3 / SAS-70 certified data center using HTTPS.

  • Scans IP ranges specified by the customer

  • Only interacts with devices supporting the Printer MIB (IETF standard)

  • Supports environments with strict firewall and proxy configurations

Features at a Glance

  • Completely self-contained (only power and network required).
  • Non-invasive: collects only usage, toner, and service data.
  • No personal or print content data collected.
  • Supports DHCP and static IP.
  • Operates within customer proxy environments.
  • Outputs data in secure XML format.

Contact TotalPrint USA today to learn more about Patrol box specifications or to schedule your no-obligation printer analysis.

Discover how the TotalPrint USA Difference can save your company time, money, and unnecessary headaches.