Congratulations to IT JOE on being our Spotlight Winner this month!
The Challenge: LAGO INNOVATION had been relying on outdated print and copy equipment that was slowing down workflows and creating frustration across their team. They needed a reliable, modern solution—and a trusted partner to guide them toward the right upgrade.
The Solution: IT JOE partnership with TotalPrint USA to offload the entire print assessment and vendor selection process. By working closely together, we met with the customer and identified the best enterprise-level solution to meet LAGO’s needs while ensuring long-term reliability and cost efficiency.
As the deal neared completion, the customer requested special terms within the agreement to protect them at the end of the contract. Since this was structured as a lease rather than a rental, TotalPrintUSA had the flexibility to customize the terms. This allowed us to address the customer’s concerns directly, provide additional peace of mind, and ultimately secure the deal.
The Outcome: Through seamless collaboration between IT JOE and TotalPrint USA, LAGO INNOVATION is now equipped with a modern, dependable print environment and a service partner they can trust. IT JOE not only delivered a smooth experience for his client, but also strengthened his value as a full-service technology provider.
Congratulations to IT JOE on winning this spotlight deal! We appreciate the partnership and look forward to supporting many more successful projects together.