The Challenge:
RTS Technology Solutions was facing a complex situation with a large medical client in the Midwest. The client was approaching the end of their lease cycle, creating both urgency and opportunity. To make matters more demanding, RTS was also shouldering the full responsibility of billing and day-to-day technical support for the client’s print and copy environment — a time-consuming burden that was pulling focus away from their core business priorities.
The Solution:
Rather than navigating this challenge alone, RTS Technology Solutions did what great partners do — they brought in the right team for the job. They introduced TPUSA to their client and leveraged our lease-free rental program as a compelling alternative to another long-term commitment. At the same time, RTS handed off the ongoing print and copy support responsibilities to TPUSA, putting the client in expert hands and freeing themselves up to focus on what they do best.
The Result:
The partnership delivered in a big way. Together, RTS and TPUSA closed a deal for 53 devices, successfully transitioning the client out of restrictive long-term leases while delivering real, measurable monthly savings. The client now enjoys a more flexible, cost-effective print environment — and RTS has a trusted partner they can count on to handle print and copier support for their client with professionalism and care.
This is what partnership looks like in action — collaborative, client-focused, and built for long-term success.
Way to go RTS Technology Solutions, keep up the great work!